Why European Hotel Breakfasts Leave American Ones in the DustI’ve been thinking a lot about breakfast lately. Not just any breakfast, but specifically the kind you get when staying at hotels across…Oct 14Oct 14
Agents Are the New SoftwareForget “apps.” The future is about agents — self-updating, task-completing, data-aware micro-services that act on your behalf. In the same…Oct 10Oct 10
Working Anywhere: A 2025 PerspectiveIn the old days, we used to say getting “out of the office” to work somewhere else was taking a break. Now, for me, it’s getting out of the…Sep 29Sep 29
The Upskilling Imperative: Why Your Career Survival Depends on Mastering the Art of Human-AI…We’re living through a moment that future historians will likely mark as a turning point — not just in technology, but in what it…Sep 27Sep 27
Your Inbox Just Got a Personal Assistant (And It’s About Time)I’ve always had a love-hate relationship with my inbox. It’s simultaneously the central nervous system of my work life and the biggest time…Sep 23Sep 23
Generative Tools in Schools is Modern-Day Book BurningIn the dim corridors of America’s schools, as the 2025–2026 academic year dawns, a new witch hunt is underway. Not against heretics or…Aug 29Aug 29
So Long to AOL DialupThe iconic screech of AOL’s dial-up modem — that distinctive digital handshake that welcomed millions to the internet — will finally fall…Aug 10Aug 10
Telephony-First Voice AI: Why Most Startups Get It Wrong — and Who’s Getting It RightThe recent CB Insights* report on Voice AI consolidation is a clear sign of the sector’s heat. But while capital is flowing and M&A is…Jul 21Jul 21
The Fluidity of Fandom: A Perspective from the Ice Rink to the BlogosphereWhen I helped launch the Flyers’ Fan Development initiative back in the 1970s, fandom was a local, tribal affair. You bled your team’s…Jul 7Jul 7
Designers in Disguise: PMs and CTOsHere’s the thing nobody talks about: Product Managers and CTOs are really designers in disguise.Jun 30Jun 30
